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Check out our FAQs below or call 844-TANYA-DIET (844-826-9234)

How do I sign up for your newsletter?

CLICK HERE to be redirected to our sign up page.

What are the benefits of signing up for your newsletter?

We send out several FREE newsletters throughout the week which include helpful information such as new finds, myth busters, recipes and so much more!

Where can I find Tanya Approved Recipes?

Check out our Facebook or Instagram pages where we post all the recipes, as well as our recipes page on our blog. You can also purchase our Cooking with Tanya Cookbooks which have lots of delicious Tanya Approved Recipes!

CLICK HERE to purchase a cookbook.

What are your store hours and how many locations do you have?

We have locations all over NY, NJ, and even Israel. CLICK HERE for our locations & hours information.

What is the easiest way to reach you?

There are several ways to reach us. CLICK HERE to go to our “contact” page.

What are the general hours for calls?

The phones are usually running from 9 AM until 5 PM. If we don’t answer, simply leave us a voicemail and we will return your call on the same or next business day.

What forms of payment do you accept for the nutrition program?

We accept cash, all major credit/debit cards, and QuickPay (to info@nutritionbytanya.com). We do not accept checks. Please note: we charge a 4% convenience fee when using a credit card. For personal training in your home, you may use a credit card or Quickpay.

May I have some general information regarding the program?

Sure! We’ll be happy to email you some general information. CLICK HERE to fill out our contact form.

What makes your program different?

We believe that we do what no other nutritionist does! Aside from our endless support and availability, we try to think of everything; any holiday, occasion, event, etc. We offer tips, healthy recipes, and even workshops. We also customize each individual plan so that no matter the lifestyle or food preferences, it works! We also make it super easy to follow and then teach our clients how to keep the weight off once they reach their goal.

CLICK HERE to see more of what makes us different!

Do you offer joint sessions?

Yes, we sure do! We’ll be happy to email you some more information. CLICK HERE to fill out our contact form.

Does it cost extra to have the Initial Consultation with Tanya?

Yes. We’ll be happy to email you pricing information. CLICK HERE to fill out our contact form.

Does it cost extra to have "weigh-ins" with Tanya?

No. No matter with whom you have your consultation, you can still have your “weigh-in” sessions with Tanya, as long as there is availability.

What's the difference between Tanya and the other counselors?

Tanya is the one that started and developed this program. She has the most experience and certifications. She also works with all medical conditions; however, the counselors are all thoroughly trained, so even if you work with one of the counselors, you will be getting the same program and care.

Can I do this over the phone? Do you work with people remotely?

Absolutely! We have so many successful clients from all over the world. All of our counselors offer phone sessions, and some offer video chat sessions over Zoom, FaceTime, WhatsApp, and Skype.

How do phone sessions work?

Your assigned counselor will contact you at the time of the appointment (for international clients, we will provide the counselor’s phone number for you to contact at the time of the appointment). Just make sure to weigh yourself before the appointment. Then, the session commences as it would in person. For initial consultations, your counselor will email you your meal plan once it is created together with you. For weigh-in sessions, you will email or text your food log before the appointment.

How often do you recommend I weigh in?

We suggest having a session once a week, or if need be 1.5 weeks. This will keep the momentum going and keep you accountable.  Once you get more into the program and continue, further along, the sessions can be spread out more.

What if I need to ask my counselor a question during the week?

You will be receiving your counselor’s private mobile number and can contact him/her via call or text with quick questions or for support.

Can I receive text messages and email updates regarding my appointments?

Absolutely! Feel free to call us at 844-826-9234 to activate either or both options.

 

Do you accept insurance?

No, we do not accept insurance.

Will my insurance cover the cost of the program?

We recommend you contact your insurance company and confirm with them first. They may ask for a receipt which we can provide however, please make sure to ask them for all the information they would require. Not doing so may result in a lengthy process.

 

Do I have to exercise on the plan?

No, you don’t! If you’d like to, that’s up to you and would be a bonus however, if you decide to incorporate exercise into your lifestyle, we do recommend creating a workout schedule that is realistic and that you can stick to.

Do I have to purchase your TAP (Tanya Approved Products) on the plan?

Not at all! Eating our TAP products is simply a huge convenience and benefit, AND they’re delicious!

How quickly will I lose weight or how much weight will I lose per week?

It is impossible to predict that. Every person loses at a different rate. The only predictable factor is that you WILL lose weight so long as you stick to the program and communicate honestly and openly with your counselor so that he/she may guide you properly to achieve your goal/s.

Do you work with pregnant or nursing women?

We absolutely do! Just let your counselor know and she will adjust the meal plan to reflect your needs regardless of whether you’re pregnant or nursing. For pregnant women, we will adjust the plan so that you gain only the weight needed to keep you and the baby healthy so when you’re ready to lose the pregnancy weight, the journey will be much easier.  For nursing women, we aim to keep the milk supply plentiful and help the nursing mommy lose the baby weight AND have the energy to care for a newborn.

Do you work with men?

We certainly do.  We also have male counselors in most locations and they’re available to have sessions over the phone as well.

Do you work with clients who have health and medical conditions?

We work with most health and medical conditions. However, be sure to inform the representative you speak to so he/she may confirm which counselor would be best suited to handle your specific needs.

Do you work with people who have eating disorders?

Yes, we do, as long as they are also working with a therapist with whom we can communicate.

What if I'm gluten or lactose-free?

You can still join this program and succeed. We will simply personalize the plan to reflect your food limitations.  We also have a Gluten-Free Cooking with Tanya Cookbook. Check it out by clicking here.

Is this program just for weight loss?

No. This is a nutritional program for anyone that simply wants to live a healthier lifestyle. We cater to those looking to lose, gain, and maintain weight.

 

Do you work with kids?

We work with ages 7 and up. We pride ourselves on teaching life skills in a positive, non-judgmental, and warm environment.

What if you don't have a location in my area?

No worries! You can have all your sessions over the phone/Facetime/Zoom.

I do the shopping and cooking for my family. Can I sit in for my loved one's consultation so I can learn how to prepare for him/her?

Absolutely! You can certainly sit in during the consultation and learn the ways to better help your loved one succeed.  We love the family effort and teamwork!

How do I decide which counselor to choose?

Unless you’ve heard of a specific counselor from a client, you can’t know who to choose. What we can tell you is that all the counselors are not only amazing, but they’re all trained according to Tanya’s guidelines, and all plans and progress are monitored.

Do your counselors have references?

Our counselors do have references. However, due to confidentiality, we do not freely give out our clients’ contact information. Call us at 844-TANYA-DIET (826-9234) and we will be happy to help.

What languages do the counselors speak?

We have counselors that speak English, Hebrew, Russian, and Yiddish.

What if I’m coming from a strict plan? Will I still lose?

Great question! You may lose slower because your metabolism may have slowed down, but you WILL lose, and we will transition you slowly.

What restaurants have a TAP menu?

CLICK HERE for a list of restaurants that offer a TAP Menu.

What is TAP?

TAP stands for Tanya Approved Products. TAP includes a varied selection of yummy meals, snacks, treats, and more that are all approved on the program!

Where can I find your TAP (Tanya Approved Products)?

You can find our TAP in all of our locations as well as other retailers. CLICK HERE to see the list.

How do I know what a TAP item is counted on the plan?

Just take a look at the description of the product and you can always ask your counselor what your plan allows.

Do I have to be on the plan to enjoy your amazing TAP?

Not at all, these items are available to everyone.

What are the hechshers on your TAP?

Our items are created for us by our distributors, therefore, kashrus varies and each item is marked accordingly.

CLICK HERE to view the hechsher on each item.

What is the shelf life for your TAP?

You can find this information on our website. CLICK HERE to view the shelf life of each item.

Do you offer shipping for TAP products?

Select TAP products are available for purchase through our TAP online store. Products are shipped throughout the US and to Canada. CLICK HERE to shop TAP on our website.

What is your refund/exchange policy?

There are no refunds, exchanges, or credits in regards to food items, nutrition counseling packages, class cards, and personal training packages.

What forms of payment do you accept on your online store?

We accept all major credit/debit cards or Paypal. Please note: we charge a 4% convenience fee when using a credit card.

How does personal training work?

You tell us your goals, your availability, and your location, and we’ll then set you up with a trainer that will come to any one of our locations or right to your home. Call 844-826-9234 Ext. 803 or 347-652-5818 for more information.

Which fitness classes do you offer?

We offer a variety of classes such as Kickboxing, All-in-one, Pilates, Zumba, and more. CLICK HERE to see the latest schedule. Please note: Group fitness is currently only available in the Boro Park location.

How much are the fitness classes?

1 class for $20, 10 classes for $175.

How much is it for personal training?

1 session for $89, 10 sessions for $829 and 20 sessions for $1580. CLICK HERE for more pricing on larger packages.

Do I need to register for your fitness classes?

No, registration is not necessary.

Can I bring my kids to the classes?

For safety reasons, children are not allowed inside the classroom. At this time, we are not offering babysitting.

What forms of payment do you accept for the classes and personal training?

We accept cash, all major credit/debit cards, and QuickPay (to info@nutritionbytanya.com). We do not accept checks. Please note: we charge a 4% convenience fee when using a credit card. For personal training in your home, you may use a credit card or Quickpay.

How do I get my products or restaurant "Tanya Approved?”

Please email wholesale@nutritionbytanya.com with your request.

How can I carry TAP products in my store?

Please email wholesale@nutritionbytanya.com with your request.

Family of Services

A joyful investment in your body, mind and spirit.

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